Ensure secure import-export transactions, from payment to delivery.

Trade confidently with Tridge Pay — a secure escrow solution powered and trusted by Deutsche Bank.

Tailored solutions for secure import-export transactions

Minimize risks with verified counterparties, reduce financial and time costs, and ensure secure payments for your trade with Tridge Pay.

Enhanced risk assessment of your counterparty

Gain better insight into the credibility and risk profile of your counterparty, supported by Tridge's global trade data and industry networks.

Flexible payment options

Effortlessly manage transaction amounts and protection coverage. Buyers can securely make partial payments in up to two installments into escrow.

Funds secured by the leading global bank

Your funds are securely held in our escrow bank account, operated as a virtual account system through Deutsche Bank Hong Kong.

Transparent shipment protection

Receive the original bill of lading and verified tracking number before confirming the release of payment.

A solution you can trust

By combining deep operational knowledge of international trade, advanced data insights from historical transactions and market trends, and a robust compliance system supported by a leading global bank, we deliver secure and efficient trade payments tailored to your needs.

Expertise and proven track record in cross-border trade

Tridge's fulfillment business has successfully managed over 3,000 direct import-export deals across more than 80 markets.

Leveraging cutting-edge data intelligence

With access to over 5 billion real-time transaction and price data points, our advanced data solution delivers precise KYB assessments and robust transaction monitoring, ensuring unparalleled compliance and reliability.

Secure escrow accounts managed and protected by Deutsche Bank

Your funds are securely safeguarded at every stage, ensuring they are only released when all conditions are successfully met.

Expertise and proven track record in cross-border trade

Tridge's fulfillment business has successfully managed over 3,000 direct import-export deals across more than 80 markets.

Leveraging cutting-edge data intelligence

Secure escrow accounts managed and protected by Deutsche Bank

Your funds are securely safeguarded at every stage, ensuring they are only released when all conditions are successfully met.

Trade safely in 5 steps

Tridge Pay meets the global security standards, minimizing counterparty risk and protecting buyers and sellers. All funds transacted through our escrow function are securely held in trust.

1. Agree on terms & conditions

Buyer and seller agree on the transaction terms.

2. Verify your business & sign e-contract

3. Deposit funds

4. Send and review bill of lading

5. Release payment

Trade safely in 5 steps

Tridge Pay meets the global security standards, minimizing counterparty risk and protecting buyers and sellers. All funds transacted through our escrow function are securely held in trust.

1. Agree on terms & conditions

Buyer and seller agree on the transaction terms.

2. Verify your business & sign e-contract

Both the buyer and supplier must complete KYB and sign an e-contract.

3. Deposit funds

Buyer sends payment to Tridge Pay for secure holding.

4. Send and review bill of lading

Buyer reviews and approves the proof of shipment.

5. Release payment

Tridge Pay releases the payment to the seller upon buyer’s approval.

Low cost, no hidden fees

Tridge Pay is available for businesses of all sizes, offering a simple and transparent protection tool with no hidden fees or operational costs for the service.

	Tridge Pay Tridge Pay	Online escrow Online escrow	Letter of credit Letter of credit	Wire transfer (Cash Against Document) Wire transfer (Cash Against Document)
Protection against fraud
Protection against delayed/canceled shipment
Affordable for B2B (Base fee as of the total transaction amount, adjusted upon client credit rating)	0.7%	2~3%	1%	Fixed transfer fee
No cumbersome paperwork
Low cost and no hidden fees (Bank transfer charges are separate)

	Tridge Pay Tridge Pay
Protection against fraud
Protection against delayed/canceled shipment
Affordable for B2B	0.7%
No cumbersome paperwork
Low cost and no hidden fees

	Online escrow Online escrow
Protection against fraud
Protection against delayed/canceled shipment
Affordable for B2B	2~3%
No cumbersome paperwork
Low cost and no hidden fees

	Letter of credit Letter of credit
Protection against fraud
Protection against delayed/canceled shipment
Affordable for B2B	1%
No cumbersome paperwork
Low cost and no hidden fees

	Wire transfer (Cash Against Document) Wire transfer (Cash Against Document)
Protection against fraud
Protection against delayed/canceled shipment
Affordable for B2B	Fixed transfer fee
No cumbersome paperwork
Low cost and no hidden fees

What is the coverage of my payment with Tridge Pay Escrow?

Is Tridge Pay a legitimate service?

Tridge Pay is a platform operated by Tridge Hong Kong Ltd.

Tridge HK Limited (Business Registration No: 73238775) is licensed by the Companies Registry of HKSAR as a Trust or Company Service Provider (License No. TC009320), authorized to offer trade escrow services for cross-border transactions

Tridge Hong Kong Ltd is part of the Tridge Group, which operates a global agriculture marketplace based in South Korea.

Additionally, Tridge Pay worked closely with Deutsche Bank Hong Kong to develop the current system, leveraging their virtual bank account system to set up the escrow account.

How is Tridge Pay different from a Letter of Credit?

Accessibility: Tridge Pay uses actual transaction records for client risk profiling, providing importers and exporters with greater access compared to traditional Letters of Credit (L/C).

Ease of Use: Unlike L/Cs, which require extensive documentation and a lengthy bank verification process, Tridge Pay offers a streamlined, fully digital onboarding and contracting experience.

Cost Efficiency: Tridge Pay reduces costs by eliminating the multiple fees associated with L/Cs, such as those from issuing, advising, and confirming banks.

What is the protection that Tridge Pay Escrow provides?

When does the fund get released?

Do I need to make a payment of 100% of the transaction for the fund on Escrow?

The buyer and supplier can agree on one of the following payment options:

100% Payment: The buyer funds 100% of the agreed transaction amount to activate the escrow contract. The full amount is released to the supplier upon receipt of proof of shipment.
Split Payment: The buyer funds a specified portion (minimum 10%, up to 90%) of the agreed transaction amount to activate the escrow contract. Once the supplier provides a copy of the Bill of Lading (B/L), the buyer pays the remaining balance into escrow. Upon the supplier delivering the original B/L to the buyer and the buyer confirming receipt, 100% of the funds are released to the supplier.
- Please note: Airway bills cannot be used for split payments.

What happens if the Buyer is unsatisfied with the goods received?

The quality dispute regarding the transaction is separate from the protection coverage provided by Tridge Pay Escrow.

Once the buyer has received the original bill of lading and has agreed to release payment to the supplier, the transaction and the escrow contract are considered complete.

However, if the goods shipped to the buyer significantly differ from the contract terms, specifically in terms of quantity and appearance, this may indicate fraudulent activity by the supplier.

In such cases, the buyer should directly contact our customer support at cs@pay.tridge.com, and we will assist you through the arbitration process.

How can the buyer and the supplier receive funds back from Tridge Pay Escrow?

What is the dispute process under Tridge Pay Escrow?

Our dispute process is designed to facilitate fair and efficient resolution of conflicts arising from transactions. It consists of the following key steps:

Step 1: Negotiation Period

Disputes must be settled directly between the buyer and supplier through negotiations within 20 business days.

Step 2: Arbitration under the International Chamber of Commerce (“ICC”)

If no resolution is reached by the end of the negotiation period, the case will be escalated to external arbitration. The parties can engage a third-party arbitrator, with the International Chamber of Commerce (“ICC”) Arbitration center being the designated arbitrator as per the Escrow Agreement. Funds held under the escrow agreement will remain in escrow until the arbitration outcome is determined.

Step 3: Submit Resolution to Tridge Pay

Upon reaching an agreement, parties submit the resolution to Tridge Pay, which will release the funds after deducting the service charge.

Ensure secure import-export transactions, from payment to delivery.

Trade confidently with Tridge Pay — a secure escrow solution powered and trusted by Deutsche Bank.

Tailored solutions for secure import-export transactions

Enhanced risk assessment of your counterparty

Flexible payment options

Funds secured by the leading global bank

Transparent shipment protection

A solution you can trust

Expertise and proven track record in cross-border trade

Leveraging cutting-edge data intelligence

Secure escrow accounts managed and protected by Deutsche Bank

Expertise and proven track record in cross-border trade

Leveraging cutting-edge data intelligence

Secure escrow accounts managed and protected by Deutsche Bank

Trade safely in 5 steps

1.

Agree on terms & conditions

2.

Verify your business & sign e-contract

3.

Deposit funds

4.

Send and review bill of lading

5.

Release payment

Trade safely in 5 steps

1.

Agree on terms & conditions

2.

Verify your business & sign e-contract

3.

Deposit funds

4.

Send and review bill of lading

5.

Release payment

Low cost, no hidden fees

Tridge Pay

Tridge Pay

Online escrow

Online escrow

Letter of credit

Letter of credit

Wire transfer

Wire transfer

Tridge Pay

Tridge Pay

Online escrow

Online escrow

Letter of credit

Letter of credit

Wire transfer

Wire transfer

FAQs

What is the coverage of my payment with Tridge Pay Escrow?

Is Tridge Pay a legitimate service?

How is Tridge Pay different from a Letter of Credit?

What is the protection that Tridge Pay Escrow provides?

When does the fund get released?

Do I need to make a payment of 100% of the transaction for the fund on Escrow?

What happens if the Buyer is unsatisfied with the goods received?

How can the buyer and the supplier receive funds back from Tridge Pay Escrow?

What is the dispute process under Tridge Pay Escrow?