About the company
DALIAN EAST DAWN NUTS CO., a leading nuts trader in China adopted Tridge Pay to address payment delays and operational risks in international trade. The solution led to zero payment defaults and a reduction in transaction management costs. Encouraged by the results, the company plans to expand Escrow use for upcoming transactions.
Challenges
In the nut industry, the Cash Against Document (CAD) payment method is widely used, where the balance payment is collected upon shipment. However, this method posed several challenges:
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Frequent payment delays when working with buyers with limited transaction history
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Significant manpower costs for payment collection and management
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Increased operational risk and uncertainty in international transactions
Solution
To overcome these challenges, DALIAN EAST DAWN NUTS CO. piloted Tridge Pay’s Escrow service for their export shipments to Saudi Arabia. With Tridge Pay’s Escrow, funds are securely held in a dedicated escrow bank account and are only released when shipment and contractual conditions are fully met. This approach provided:
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Enhanced security for both parties
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Assurance for payments which is only made upon successful fulfillment of agreements
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Greater transparency and trust in the transaction process
Results
The implementation of Tridge Pay’s Escrow service delivered outstanding outcomes:
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Zero payment defaults over a 6-month period for all transactions using Escrow
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30% reduction in shipping and transaction management costs
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Streamlined internal processes, minimizing the need for extensive payment collection manpower
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Strengthened trust and transparency in international trade
Encouraged by these results, DALIAN EAST DAWN NUTS CO. is expanding the use of Escrow services to additional export transactions. The company strongly recommends Escrow solutions to other exporters in similar industries, having proven its effectiveness in minimizing payment risks and operational costs in global trade.
“Tridge Pay Escrow gave us complete peace of mind—no more payment delays or disputes with our overseas buyers.”
Sharon Sun
Senior export manager
Contact us
For any inquiries, please contact us using the details provided below.
Phone
+852 3905 1804
Address
20/F, Cityplaza Three, 14 Taikoo Wan Rd, Quarry Bay, Hong Kong
Email for CS inquiries
cs@pay.tridge.com
Email for Business inquiries
business@pay.tridge.com
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